About Us

At Merlin Audio Visual Limited, we are dedicated to delivering exceptional service with a strong emphasis on quality and reliability. Our goal is to ensure every service visit is smooth and positive, providing you with the peace of mind you deserve. Trust us to expertly manage your system, so you can enjoy a hassle-free experience.

About Merlin Audio Visual Limited

Frustrated because your Bang & Olufsen system isn’t working as it should? Based in Nottingham, Merlin Audio Visual is a Bang & Olufsen approved repair specialist with over 25 years of experience providing professional Bang & Olufsen repairs, servicing, and support across the Midlands and surrounding areas. From BeoSound music systems, BeoLab speakers and BeoVision televisions to integrated Bang & Olufsen audio-visual systems, we offer expert diagnosis, genuine parts, and meticulous repairs to restore your equipment to perfect condition. If you need trusted Bang & Olufsen servicing and repairs or help with any Bang & Olufsen product, we’re here to ensure everything works beautifully so you can relax and enjoy flawless performance again.

Federation of Small Businesses Member

As a specialist Bang & Olufsen repair service, Merlin Audio Visual is proud to be part of the Federation of Small Businesses (FSB). This membership gives me access to expert advice, resources, and up-to-date guidance, so I can focus on what matters most—keeping your Bang & Olufsen system performing at its best. Being part of the FSB means you can trust you’re working with a professional, well-supported business that puts your experience first.

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Meet The Team

John Briggs - Owner & Service Engineer

With a career spanning over three decades, John stands as a beacon of expertise in the realm of Bang & Olufsen repairs. Since embarking on this journey in 1981, John honed his skills, focusing on Bang & Olufsen products from 1998 while working with the Nottingham dealer. His tenure saw him at the heart of showrooms in Arnold, Trent Bridge, and The Lace Market.  In 2016, John established Merlin Audio Visual Limited, cementing his role as a Bang & Olufsen Authorised Service Partner. With full qualifications and insurance, you can trust John to handle your treasured Bang & Olufsen equipment with unparalleled care.


More about John

Tracey Jones - Customer Support

Tracey is dedicated to managing service visits and addressing client queries, ensuring we collect all essential details about your system and any issues you encounter. This meticulous approach enables us to provide top-quality, efficient service, aiming to minimize any inconvenience and frustration caused by faulty products. Our ultimate goal is to offer you a seamless and satisfying experience

Company Details

Merlin Audio Visual Limited - 12 Bailey Grove Road, Eastwood, Nottingham. NG16 3PB

Registered in England on 6th October 2016,  Company No. 10414446                       

VAT registration No.  GB 282462396

Registered Office - Harwood & Ball Chartered Accountants, 2a Oxford Road, West Bridgford, Nottingham. NG2 5QN